Mattress Firm Review

Mattress Firm Review 2024 → Best Place To Find Top Brand Mattress

A. K. Sari 0.0 / 5 ratings 49 readers

About Mattress Firm

Besides a relaxing and clean bedroom, choosing a quality mattress is also one of the ways that you can get good quality sleep.

Mattress Firm Review: About Mattress Firm
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However, because the types of mattresses are quite diverse, it isn’t surprising that choosing the right mattress becomes quite tricky.

Fortunately, Mattress Firm is here to show you a wide selection of quality mattresses at the perfect price. You can easily compare one brand with another in one place to get the mattress of your dreams.

The brand offers quality mattresses from top brands such as Sleepy’s, Purple, Serta, Stearns & Foster, Beautyrest, Sealy, Tulo, and Tempur-Pedic.

Over decades in the industry, the brand has grown and become America’s largest specialty mattress store. It has more than 2,400 neighborhood stores in 49 states.

The mattress and bedding retailer brand also gained 524k followers on Facebook, 47.4k on Twitter, 69.3k on Instagram, and 75.7k on TikTok. Fantastic numbers, right?

So, if this is what you are looking for, stick with our Mattress Firm review. We’ll help give you various details about the brand to help you gain confidence before purchasing.

Now, let’s start with a brand overview!

Overview of Mattress Firm

Not just another mattress company, Mattress Firm is a mattress business that is deeply committed to finding the perfect mattress and serving the best.

The brand, which was established in 1986, has been in the bedding industry for almost 90 years. It was founded by Harry Roberts, Paul Stork, and Steve Fendrich and is headquartered in Houston, Texas.

Thanks to its vast experience in the bedding industry, the mattress retailer offers the best quality, price, comfort, choice, and experience they call the Love Your Mattress Guarantee.

They even have a team of Sleep Experts who start their careers with 80 hours of training to be prepared to help with all your needs. 

How many employees does Mattress Firm have? Mattress Firm has 10,000 employees. Many of its employees joined the brand to run a program of the Ticket to Dream Foundation.

Besides being passionate about delivering the best to its customers, the brand is also passionate about serving the communities where many of its employees live and work.

They organize 3 collection drives throughout the year to ensure foster children have the resources to sleep better for a better future.

Amazed by what they achieved and worked for? Fair enough. But this is not your goal. You still have to prioritize how the quality of the mattresses they sell. Hence, we will discuss in more detail the quality of their mattresses.

Before entering the product details, check out the Mattress Firm’s pros and cons.

Pros

  • Easy to find a wide range of sleeping needs in one place
  • Low price guarantee
  • Offers consultation services with Sleep Experts
  • Easy to find
  • 120-night sleep trial
  • Free and fast delivery
  • Received many positive reviews
  • Provides many attractive discounts and promos

Cons

  • International shipping is unavailable

Mattress Firm Review

Mattress Firm makes sleep better by delivering the perfect mattress at a price. You can find a variety of well-known mattress brands with the best quality. 

Mattress Firm Reviews: Mattress Firm Review
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Apart from mattresses, you can also find other bedding products that fall into several categories.

Mattress Firm Collections:

You can also shop according to the brand and the size of the mattress you need. As we know, beds have a variety of sizes that you can choose and adjust to your needs. So shopping will feel more accessible and more comfortable.

Now it’s time to know how the details of the product and its quality after knowing what the brand sells. Therefore, we will review 3 of its best-selling products.

Scroll up to read the reviews!

Mattress Firm Sleepy's Basic Innerspring Mattress Reviews

Hundreds of different sleeping positions play a role in your sleep quantity and quality. The same goes for the mattress you use.

Mattress Firm Review: Mattress Firm Sleepy's Basic Innerspring Mattress Reviews
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Regardless of how you choose to sleep, brands have the best beds for different types of sleeping, whether it’s back sleeping, stomach sleeping, or side sleeping.

Nevertheless, it would be better if you knew how you sleep and the mattress quality you choose for your type of sleeping position.

Sleepy’s Basic Innerspring Mattress is one of the best beds for back and stomach sleepers. This mattress has over 440 coils that support your body throughout the night and distribute weight evenly.

It also gives you a durable and consistent sleeping surface. Thus, helping back sleepers get a comfortable position for head, back, and neck alignment.

Moreover, it is topped with a layer of quilted foam, such as memory foam, that can ensure the best comfort your body needs. Memory foam is the best for adjustments to the head, neck, and spine.

Specifications

  • Firm Comfort
  • Mattress Type: Innerspring
  • Height: 8.25″
  • Quilted foam layer
  • Dual cushioning layers
  • Verti-Coil Springs

You can get this type of Queen mattress for $229 to $269. However, if you want to choose another size type, it is available in several other sizes, including Twin, Full, and King.

Mattress Firm Sealy Posturepedic Spring Bloom Mattress Reviews

When buying a mattress, it is essential to consider how it will affect your sleeping habits or any issues that might prevent you from getting a good night’s sleep. To determine if this mattress is right, look at the following.

Mattress Firm Review: Mattress Firm Sealy Posturepedic Spring Bloom Mattress Reviews
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Sealy Posturepedic Spring Bloom 12″ Medium Mattress is a suitable mattress that works very well for back, stomach, and side sleepers. Usually, side and back sleepers want extra support for their back and core.

Therefore, this mattress has the right support to help relieve common sleep problems, from snoring and sleep apnea to pain. This mattress can distribute weight evenly on all areas of the mattress to maintain the spine and joints appropriately.

Moreover, it has a SealyCool Air Gel Foam Layer and SealyCool Gel Foam, giving long-lasting, flexible, and breathable comfort with conforming support and reduced motion transfer.

While the Hypoallergenic feature will help block the mattress from dust mites, making it ideal for allergy sufferers.

Specifications

  • Medium Comfort
  • Mattress Height: 12″
  • Stretch-knit cover with moisture-wicking Moisture Protect
  • Adjustable base friendly
  • Surface-Guard Technology
  • 638 Durable Response Coils

In addition to its various features that are amazing for the body, it has strong edges that offer increased durability. It also has an antibacterial soft knit cover that will help keep the mattress protected.

You can get this adjustable base mattress for $479 from $699. With this attractive discount, you can get this comfortable mattress at a more affordable price.

Mattress Firm Serta Perfect Sleeper Charlotte Mattress Reviews

Exclusive to Serta Perfect Sleeper Charlotte, it is suitable for all sleepers. So, no matter what type of sleeper you are, it’ll be comfortable all night.

Mattress Firm Review: Mattress Firm Serta Perfect Sleeper Charlotte Mattress Reviews
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However, it’ll be especially helpful for side, stomach, and back sleepers to avoid sleep disorders such as pain, snoring, sleep apnea, acid reflux, etc.

This mattress has a special coil system with a layer of cooling gel foam for contoured support, an ideal sleeping temperature, and better pressure point release. Therefore, this mattress is one of the most popular models.

In addition, the 11.5″ Medium Plush Mattress has a soft fiber layer with antimicrobial properties to help keep the mattress free from mold, bacteria, and mildew. So it is safe for those with sensitive skin or allergies.

Specifications

  • Medium comfort
  • Mattress type: Innerspring
  • Height: 11.5″
  • HyperTouch Comfort
  • EverCool Fuze Gel Foam
  • 825 Individually Wrapped Coil System

Thanks to the proper support of this mattress, you can alleviate your sleep problems. Even the attractive offer from $1099 to $599 will benefit you greatly. 

Who is Mattress Firm For?

As the largest specialty mattress store in America, Mattress Firm is the right choice for mattress seekers who want to get the best mattresses from various brands. You can compare several mattress brands available to find out which one of them is suitable for you.

Mattress Firm Review: Who is Mattress Firm For?
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In addition, the affordable price range and some good deals make it suitable for all types of budgets and those on a low budget to find a quality mattress.

Moreover, its outstanding mattress features make it easy for people with different sleeping positions. Whether back, side, stomach, or multiple sleepers, all can get the right solution for comfort and good quality sleep from Mattress Firm products.

Mattress Firm Reviews: What Do Customers Think?

Shopping for a mattress online has its pros and cons that you need to consider. You may not be able to know the actual look and quality, but you can get all the guarantees that brands usually offer for their products.

Mattress Firm Review: Mattress Firm Reviews: What Do Customers Think?
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That means you have to know how well the brand performs in providing its services. Therefore, we sought customer feedback on its official website to find out how its services are perceived by customers.

According to the 5-star rating from more than 770,000 reviews and counting, it seems that the brand is getting satisfaction from its customers. Without further ado, let’s prove it!

It’s a super reachable king mattress. I placed a comfort mattress pad on it and slept really well. 5 stars for quality, price, and delivery. It is such a humble mattress, not too thick and didn’t come out of the box and smell for a couple of days as you wait for the mattress to unwrap. The shipping was on time, a couple minutes earlier than what was expected actually.

The first review was from a customer who gave a 5/5 rating for the mattress he purchased. He was very satisfied with the price, quality, and delivery of his mattress, which was outstanding.

Here’s another glowing review:

Enjoyed the mattress, and shipping and orders were a breeze.

According to the review, the customer really liked the mattress he ordered. He was also satisfied with the easy ordering and fast and secure delivery.

There are still many positive reviews about the brand’s services from its customers which, of course, we cannot list all of them. We hope that these two reviews can be considered and prove how brands give their best services to their customers.

Is Mattress Firm Worth It?

When looking for a mattress for your sleeping needs, having several views and comparisons of various brands is one of the best ways to make it easier for you to find the good one. Mattress Firm is the perfect solution for this!

Mattress Firm Review: Is Mattress Firm Worth It?
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You can find the best mattress brands to suit your needs in just one place, so Mattress Firm is worth your money.

In addition, the largest specialty mattress store in America is easy to find. They have more than 2,400 neighborhood stores in 49 states. You can also make online purchases if you’re busy and don’t have time to shop in person.

Although offline guarantees more confidence in quality, shopping online on the official website is also very easy.

Thanks to its Sleep Experts, who are available for over 200+ hours to help you consult to get a good night’s sleep with the mattress of your choice. You can chat, call and consult to find the best mattress and your sleep needs.

As the brand specializes in quality, you can find all your sleep needs, such as mattresses, pillows, frames, and beds, at the best quality and good prices.

So, with its wide selection, you can freely choose which mattress suits you regardless of your needs or preferences.

Mattress Firm Shipping Policy

Most items are available for shipping anywhere in the continental US except PO Box/APO addresses. So you can verify shipping availability for the products you are interested in by entering your zip code when viewing product details.

So what about the shipping cost? The brand has shipping options for all budgets. Here are the Details & Specifications for delivery and shipping services

  1. Silver Service: Regular $24.99, but now you can get it for Free
  2. Gold Service: $79.99-$119.99
  3. Platinum Service: $149.99
  4. Diamond Service: $199.99

Each service option has several different services, such as installation services on certain items. So you can customize the delivery service and your needs. Please check the delivery and shipping service page for details.

Then, on the day of shipment, you can find the tracking information after the brand has shipped your items. Meanwhile, if the brand shipped your order via UPS or FedEx, they will send the tracking number via email.

Mattress Firm Return Policy

Unfortunately, pillow products and other accessories, including mattress protectors, sheets, frames, and more, are final sale items and are not eligible for returns or exchanges.

However, if you’re unhappy with your online purchase, you can chat and confirm with the customer service team for assistance.

Once you have received approval from the brand, they will process the refund via your debit or credit card or original payment method within 7 to 10 business days.

Meanwhile, for in-store purchases and payments by cash or check, the check will arrive in 2 to 4 weeks at the address on record.

Mattress Firm Warranty Policy

As the brand offers a 120-Night Sleep Trial from the date of purchase, those of you who aren’t comfortable with your mattress can exchange or return it.

However, you need to know that some things can void the warranty, such as tears, stains, or burns on the item. You can also see the details about the warranty on the warranty card you received with your mattress delivery.

You are also responsible for retaining proof of purchase to ensure your warranty coverage.

To redeem the warranty, please contact your warehouse or showroom first, as all warranty exchanges are processed at the store. You’ll get an approval confirmation within 5 working days via email.

How To Contact Mattress Firm

The brand has a customer service team that is ready to help you. So, whatever your questions or other needs regarding the brand, you can contact them via:

  • Phone number: (866) 942-3551 or (877) 384-2903
  • Live Chat is available at the bottom right corner of the website
  • Fill out the Customer Service Form to forward your request to the appropriate representative

They will respond to most inquiries during operating hours at 8:00 am to 9:00 pm CST – Mon-Sat and 8:00 am to 7:00 pm CST – Sun. So feel free to send them your questions.

You can also visit the brand’s social media to find out the latest updates about the brand or send your question via direct message.

  • Facebook: @MattressFirm
  • Twitter: @MattressFirm
  • Instagram: mattressfirm
  • TikTok: mattressfirm

Where to buy Mattress Firm?

As we mentioned earlier, shopping at Mattress Firm is easy. They have over 2,400 neighborhood stores in 49 states like New Jersey, NYC, and many more.

You can find “nearby” or “stores near me” stores on the Find a Store page on the official website. So, you can shop offline at some of the showrooms.

Meanwhile, you can go through the official website at www.mattressfirm.com for online shopping. Exceptional service and easy ordering will give you the convenience of shopping.

Mattress Firm Coupon Codes & Promos

This specialized mattress store that supplies various sleeping needs from various brands has a lot of attractive discounts and promos, such as a memorial day sale that you can get.

  1. Free adjustable base with $899+ mattress purchase with code ELEVATE
  2. Take Queens mattress for up to 50% off, starting at $179.99
  3. Extra 10 up to 20% off select mattresses, bedding, and more for military members
  4. Grab a $300 Instant Gift with Stearns & Foster mattress, good toward pillows and more
  5. Get a $300 Instant Gift with a Tempur-Pedic mattress, good toward pillows and more
  6. Back-to-school deals: Start at $149.99, includes mattress topper, protector, pillow & sheets
  7. Student and teacher discount: save an extra 10-20% off select purchases
  8. Supplies last: 50% off Tempur-breeze, select in-store floor models
  9. Get an extra 20% off select purchases or an extra 10% off only for Medical and First responders
  10. Sign up your email and claim $50 off
  11. Earn 4% commission and other benefits by joining an affiliate program
  12. Text MATTRESS to 766693 to receive text alerts on exclusive savings and more

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Mattress Firm

Mattress Firm Frequently Asked Questions (FAQ)

When looking for Mattress Firm reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.

Who owns Mattress Firm?

Mattress Firm Inc. is the largest mattress store chain in America, founded by Paul Stork, Harry Roberts, and Steve Fendrich.

Where is the Mattress Firm headquarters located?

The location is at 10201 S Main St, Houston, TX corporate office.

Does Mattress Firm ships internationally?

No, Mattress Firm does not ship internationally. They only ship to the contiguous United States, Alaska, and Hawaii. Most items are available for shipping to anywhere in the continental US except PO Box/APO addresses.

Ask a question?

Conclusion of Mattress Firm Reviews & Ratings

Finally, you have come to our last section. Are you sure about your purchase? After knowing various points about Mattress Firm, we are sure you want to get the best mattress for your sleeping needs immediately.

Mattress Firm is the perfect choice that provides better sleep by matching you with the perfect mattress at the best price. Now, it’s time for you to shop with peace of mind and happiness.

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